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Thank you for visiting our new Badlands Travel Web site.

Can I get help via email?

If you experience problems with your booking please email or and we will try and answer as soon as we can.

Can I book for a twin share option?

We can sometimes offer a twin share option, please phone for availability of twin share room options. Please note that twin share bookings are subject to the availability of other customers travelling alone and requesting a room share. If a room share cannot be found you will be given the option to upgrade to a single room.

Are family rooms available?

Family rooms may be available for most packages but prices may vary depending on a childs age.

Please note a Family room is defined as containing two beds ( one double and one single or sofa bed for a child.)

Adult triple rooms may also be available and are defined as containing three single beds.

If you book a family room and are traveling with a young child extra discounts may be available in certain hotels depending on the age of your child. Please phone for more details.

I have placed my booking but cannot make the payment work or my card has not been accepted?

If you attempt to make a payment your booking is reserved in our system and your shopping cart. If your payment fails for any reason your booking should remain reserved for a short while until you make a successful payment or cancel that booking. If you experience problems at the payment stages of our new site and would like to confirm your booking status please email

My old login name and password don't work?

This is a brand new web site and does not know about any previous user names or passwords you may have had with other Badlands web sites.You need to register a new account to book your first trip.

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