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Help



If you experience a problem please send an email to mike@badlands.co.uk

Help

Thank you for visiting our new Badlands Travel Web site.

Can I get help via email?

If you experience problems with your booking please email mike@badlands.co.uk or beverley@badlands.co.uk and we will try and answer as soon as we can.

Can I book for a twin share option?

We can sometimes offer a twin share option, please phone for availability of twin share room options. Please note that twin share bookings are subject to the availability of other customers travelling alone and requesting a room share. If a room share cannot be found you will be given the option to upgrade to a single room.

Are family rooms available?

Family rooms may be available for most packages but prices may vary depending on a childs age.

Please note a Family room is defined as containing two beds ( one double and one single or sofa bed for a child.)

Adult triple rooms may also be available and are defined as containing three single beds.

If you book a family room and are traveling with a young child extra discounts may be available in certain hotels depending on the age of your child. Please phone for more details.

I have placed my booking but cannot make the payment work or my card has not been accepted?

If you attempt to make a payment your booking is reserved in our system and your shopping cart. If your payment fails for any reason your booking should remain reserved for a short while until you make a successful payment or cancel that booking. If you experience problems at the payment stages of our new site and would like to confirm your booking status please email mike@badlands.co.uk

My old login name and password don't work?

This is a brand new web site and does not know about any previous user names or passwords you may have had with other Badlands web sites.You need to register a new account to book your first trip.

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